Frequently Asked Questions
Everything you need to know about Ndlss performance gear and services.
What is the typical shipping timeframe for Ndlss orders?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination and customs processing.
How do I determine my correct size for performance apparel?
We recommend referring to our comprehensive Size Guide located on each product page. Our gear is designed with an athletic, aerodynamic fit; if you prefer a looser feel, we suggest sizing up.
What is your return policy for sports equipment and clothing?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, certain base layers and water bottles are final sale.
Are Ndlss products covered by a warranty?
Yes, all Ndlss products come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from high-intensity training or accidents.
Do you offer international shipping?
Absolutely. We ship to over 50 countries worldwide. Applicable duties and taxes are calculated at checkout to ensure a seamless delivery process without hidden fees.
How should I care for my technical fabrics to ensure longevity?
To maintain the integrity of moisture-wicking fibers, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.